The shuttle uses a dedicated lane for commercial passenger vehicles so the wait is generally shorter than individual vehicles. Passengers are required to exit the bus to go through customs and immigration. The maximum time that the bus will wait for passengers in customs and immigration is 45 minutes. Passengers who require longer than this will be able to travel on the next available scheduled service. If there are no later services that same day then your ticket will be moved to the next day if available.
If you still have questions about this please feel free to contact us either by:
- emailing us at firstname.lastname@example.org
- calling us on any of the following numbers
+1 (866) 943 0516 (North America)
+1 (604) 639 5050 (International)
+44 (20) 3807 1372 (United Kingdom)
+61 (2) 8518 1297 (Australia)