The below measures have been put in place:
As per Transport Canada and the Provincial Health Authorities, it is our recommendation that all passengers be equipped with and willing to wear a face mask/covering when unable to keep a 2-meter (6 foot) distance between others. Passengers who fail to comply will be denied boarding.
To maintain an appropriate distance between passengers, we will be spacing out seating on our buses with 1 person per row or 2 from the same household, to a maximum capacity of 50%.
Food and Drink
Currently, we ask that all passengers refrain from bringing any food or beverage items on the bus. We reserve the right to ask that any passengers safely and appropriately dispose of their items before entering the bus.
Loading and Unloading
Upon arrival at each stop, please stay seated until instructed to exit the bus at each of our stops.
Unfortunately, at this time, washrooms on board will not be in service.
Cancelation of Service
Vancouver Island Connector and Tofino Bus reserve the right to cancel any scheduled run due to low passenger counts. Should this occur, a full refund will be offered to any passengers that are affected.
COVID Screening Questions
BC Ferries Connector reserves the right to screen passengers for symptoms of COVID-19 using a series of questions (see below for an example). Passengers will be denied boarding if they answer yes or refuse to answer any screening questions. Passengers who display symptoms will be refused transportation and referred to the provincial government self-assessment tool, consistent with Transport Canada COVID-19 travel restrictions.
- Do you have a fever and a cough?
- Do you have a fever and breathing difficulty?
- Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
- Are you the subject of a provincial/territorial or local public health order?
If you still have questions about this please feel free to contact us either by:
- emailing us at email@example.com
- calling us on any of the following numbers
+1 (866) 943 0516 (North America)
+1 (604) 639 5050 (International)
+44 (20) 3807 1372 (United Kingdom)
+61 (2) 8518 1297 (Australia)