What are the COVID-19 protocols?

PPE/Masks

As per Transport Canada and the Provincial Health Authorities, all passengers must be equipped with and willing to wear a face mask/covering prior board the bus. Face masks/coverings must be placed over passengers’ mouths and noses for the duration of the trip. Tofino Bus and VI Connector reserve the right to refuse service to any passengers that do not comply. For more information please review our face coverings communication

Social Distancing

To maintain an appropriate distance between passengers, we will be spacing out seating on our buses with 1 person per row or 2 from the same household, to a maximum capacity of 50%.

Food and Drink

Currently, we ask that all passengers refrain from bringing any food or beverage items on the bus. We reserve the right to ask that any passengers safely and appropriately dispose of their items before entering the bus.

Washrooms

Unfortunately, at this time, washrooms onboard will not be in service. Customers who need to use the washroom must do so at one of our scheduled stops which are highlighted in yellow on our schedule.

Cancellation of Service

Vancouver Island Connector and Tofino Bus reserve the right to cancel any scheduled run due to low passenger counts. Should this occur, a full refund will be offered to any passengers that are affected.