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  1. Ridebooker Support
  2. Existing Reservations

Existing Reservations

For questions regarding an existing reservation with us look here!

General Questions

  • What do I do if I miss my trip or can't find my driver?
  • Why has my pick up time been adjusted?
  • Where do I find my booking number?
  • Will the driver call me if they cannot find me?
  • What will be displayed on the side of my vehicle?

Changes to my booking

  • How do I change the date on my booking?
  • Will I be charged a fee for changing my booking?
  • Can I transfer my booking to another person?

Boarding Requirements

  • Do I need to print my bus ticket or voucher to get on the bus?
  • What travel documents do I need to have with me?
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